How can we help?
Have a question about a course, your account, team training, or something else? We’re glad to help. Send us a note and a real person will get back to you.
Send us a message
🔒 Please do not include passwords, payment-card information, or other sensitive personal information in your message.
Response time
We aim to respond within 48–72 hours.
Helpful details to include
- The email address on your CyberTekie account, if you have one.
- Your order number for billing or refund questions.
- The course and lesson name if you’re asking about course content.
- Your team size and goals if you’re asking about corporate training.
Looking for something specific?
- Plans and billing: see our Pricing page.
- Refunds and cancellations: see our Refund Policy.
- Training for your team: visit Corporate Training.